Winnings

Your winnings and cash-outs are kept strictly confidential, and winnings information is stored in secure operating environments. Casino Tropez keeps your winnings information private and does not provide this information to any third party unless such information is required to be disclosed by law, regulation or any governmental or competent regulatory authority.

Security

Casino Tropez maintains the utmost available means to ensure that your information remains safe with them. All information is transferred using encryption technologies and once stored on their servers, it is maintained safe using the latest firewall technologies available today. Both their web site and software use all available means to maintain data accuracy and privacy and to protect your data from being misused and/or lost.

Casino Tropez takes security issues very seriously and adopts the most sophisticated technology to guarantee security and protection of your privacy. Your account information and deposits are fully protected by state-of-the-art security systems, software and services.

To provide the safest environment and ensure fair gaming, all information that is transferred between you, the player, and the casino server is encrypted using complex mathematical algorithms.

Monetary transactions are protected by sophisticated RSA public/private key encryption mechanisms to ensure that all information remains secure and private at all times.

The security measures implemented by Casino Tropez ensure the validity of each transaction you make, and the latest fraud control systems are utilized to protect your credit card information.

In fact, using your credit card at Casino Tropez is much safer than using it at your local department store.

If you have any other questions or concerns regarding data privacy and security please do not hesitate to contact their Customer Support center at any time, 24 hours a day, 7 days a week. Their representatives will be more than happy to assist you.

Fair Gaming

Casino Tropez enjoys an impeccable reputation in the industry and among their players.

Their integrity is maintained by providing a truly fair, transparent, and secure gaming environment. To demonstrate this, they have given the Online Players Association (OPA) access to their random number generator, which it verified as true and fair. The OPA also publishes an Official monthly report to verify their payout percentages.

Another example of their transparency is the unique, built-in game and financial history feature. Any player can review every wager s/he has ever placed, including the exact date and time, amount wagered, winnings, and detailed game results. The financial transaction history displays all deposits and withdrawals from the player's casino account. Both of these features can be accessed at any time while online.

Lastly, Casino Tropez operates under a license issued by the Gaming Commission of the Government of Antigua and Barbuda. Any diversion from the approved and permitted manner of their business would result in the immediate annulment of this license.

24/7 Help

Casino Tropez has a 24/7 Help page, where you will always find the answers to your questions 24 hours a day, 7 days a week.

All game rules and instructions can be found in the Help section of the Casino software. Remember: if you can't find the information you're looking for, just call or write to their customer service and ask!

Customer Service 

At Casino Tropez, you are number one! They pride themselves in providing excellent customer service and are standing by to assist you 24 hours a day, 7 days a week. Please feel welcome to contact them by Toll-free phone, fax, or email.

Casino Tropez Lobby

The lobby displays the game menu, the mode in which you are playing (for real money or for fun), your current balance, and a button for the Casino Tropez Cashier. The lobby also includes an indicator to let you know whether you are Online or Offline (on the lower edge of the screen).

To enter a game, click on its name in the menu.

Click on the Cashier button to enter the Cashier. It enables you to deposit or withdraw money (real or virtual), see the transaction history and manage your Comp points.

Online Support Mouse: Opens the online live chat help, where you can talk with a live customer support representative.

Help: Opens the Casino Tropez help menu..

Exit: Closes the Casino Tropez website.

Options: Opens a window where you can customize your game environment by adjusting:

Sound - Select to play with real multimedia game sound.

Music - Select to listen to background music while you play.

Dealer Voices - Select to hear the dealer speaking while you play. The sound option must also be selected in order to hear the dealer.

Full Screen - Select to display your game over the entire screen.? When this option is not selected you will see the Casino displayed in a midsize window.

Volume - Drag the slider to the right or left to lower or raise the volume.

Speed - Drag the slider to the right or left to increase or decrease the speed of the multimedia animations used during the games.

Multiplayer Modes - Some games feature the following Multiplayer Options:

Multiplayer - You can play with up to two other players who are online.

Single Player - You play alone at the table.

Private Group - You can join or create a group that up to two other people can join.

Chatting with other players - Chatting is very simple. All you have to do is click on the Chat button in multi-player and private-group tables and type whatever is on your mind. To send your message, click on the Chat button again.

If your Internet connection is cut off while playing, Casino Tropez has an integrated abnormal disconnection handling mechanism that protects the player in the event of a disconnection. If you get disconnected while in the middle of a game and are unable to reconnect to the Casino, don’t panic -- you will simply be logged out after a certain period of inactivity. If you were playing Blackjack, Craps, or Video Poker when the disconnection occurred and succeed in reconnecting prior to being logged out, the system will return you to the exact moment when the game was interrupted. If you were playing a game such as Slots and Roulette, where the player does not affect the result of the game after placing his wager, proceed to the Game History section to view your game’s outcome.

 Conclusion   Casino Tropez offers much more for you to investigate than can be included here.  Casino Tropez is a great place to play and have fun.  Now go have fun!